Most people know movers will transport furniture, boxes, appliances, mattresses, and household décor. The confusing part is everything they will not put on the truck. A bottle of propane may look harmless sitting next to the grill. A half-full gas can may seem easier to pack than dispose of. Cleaning supplies may already be sealed. Plants may have survived several local moves. And the customer may assume the moving company will simply take all of it. That assumption can creat

Packing your own boxes can save money. It can also create problems later if something inside those boxes is damaged. In the moving industry, these are often called Packed by Owner Boxes or PBO boxes. That means the customer packed the box, not the moving company. At first, that sounds simple. You packed it. The mover moved it. But if a dish breaks, a lamp shade is crushed, electronics stop working, or a box arrives damaged, the claim can become complicated fast. The reason is