Packing your own boxes can save money. It can also create problems later if something inside those boxes is damaged. In the moving industry, these are often called Packed by Owner Boxes or PBO boxes. That means the customer packed the box, not the moving company. At first, that sounds simple. You packed it. The mover moved it. But if a dish breaks, a lamp shade is crushed, electronics stop working, or a box arrives damaged, the claim can become complicated fast. The reason is