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Packed by Owner Boxes: How They Affect Damage Claims and Mover Liability
Packing your own boxes can save money. It can also create problems later if something inside those boxes is damaged. In the moving industry, these are often called Packed by Owner Boxes or PBO boxes. That means the customer packed the box, not the moving company. At first, that sounds simple. You packed it. The mover moved it. But if a dish breaks, a lamp shade is crushed, electronics stop working, or a box arrives damaged, the claim can become complicated fast. The reason is


Why Movers Need a Visual Survey Before Giving an Accurate Quote
Getting a moving quote over the phone sounds convenient. You answer a few questions, describe your home, mention a couch, a bed, maybe “around 40 boxes,” and the mover gives you a price. The problem is simple: most customers do not know how much they are actually moving. That is why a Visual Survey Before Moving Quote is so important. A visual survey helps movers see the real size of the shipment, the condition of the home, access issues, packing needs, bulky items, and anyth
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